Needs From: Heart of Illinois Volunteers

Volunteer: Peoria Blood Donor Ambassador (Volunteer)

Exciting news – we're looking for volunteer Blood Donor Ambassadors to join our crew at the Peoria Office. We've got some awesome Red Cross swag up for grabs! Raise your hand to volunteer for a recurring weekly shift or refer a friend who signs up for shifts, and score some Red Cross Swag!

This Donor Ambassador will be a welcoming face for those entering and leaving our blood drives Making sure they are signed in and that that enjoy the overall experience. It's the perfect gig for friendly people. When not busy, you can do personal projects at the desk (like reading your favorite book, doing homework, knitting, etc).

Reach out to Recruitment Specialist Sasha Welch-Moore at Sasha.WelchMoore@redcross.org or 309-322-0566.

Refer a friend, snag some swag, and let's make volunteering the coolest thing in town!

Organization: American Red Cross - Central Illinois Chapter

Exciting news – we're looking for volunteer Blood Donor Ambassadors to join our crew at the Peoria Office. We've got some awesome Red Cross swag up for grabs! Raise your hand to volunteer for a recurring weekly shift or refer a friend who signs up for shifts, and score some Red Cross Swag!

This Donor Ambassador will be a welcoming face for those entering and leaving our blood drives Making sure they are signed in and that that enjoy the overall experience. It's the perfect gig for friendly people. When not busy, you can do personal projects at the desk (like reading your favorite book, doing homework, knitting, etc).

Reach out to Recruitment Specialist Sasha Welch-Moore at Sasha.WelchMoore@redcross.org or 309-322-0566.

Refer a friend, snag some swag, and let's make volunteering the coolest thing in town!

Organization: American Red Cross - Central Illinois Chapter

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 61605

Allow Groups: No


Volunteer: *Help Needed at Local Blood Drives*

Be a superhero to someone who needs blood! 

Volunteers Needed 

       

This position supports the Regional Biomedical Services department (Your Local Area). This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility. 

The purpose of the Blood Donor Ambassador is to provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Assist donors with re-hydrating after donation and observe for post-donation reactions. Express gratitude and ensure each blood donors are sincerely thanked for their donation.  
Responsibilities Support Red Cross staff by being helpful, flexible, and patient  Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process   Manage donor flow and direct donors to Check-In   Model excellent customer service behaviors.   Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.   Learn and share the Red Cross story, including the mission, vision, and values   Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix)  Check Post Donation Info and time  Set up and maintain cleanliness in Reception and Hospitality Areas  Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.   Check that donor has their post-donation information before leaving the drive  Report possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self)  May be asked to sanitize/disinfect donor areas and beds  May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed  Encourage donors to download Donor App, use Rapid Pass   
Time Commitment  
Variable; preferred commitment: 1+ shift/month, average shift is 5-6 hours
Contact Sasha.WelchMoore@redcross.org/(309)322-0566 for more details

              

Organization: American Red Cross - Central Illinois Chapter

Be a superhero to someone who needs blood! 

Volunteers Needed 

       

This position supports the Regional Biomedical Services department (Your Local Area). This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility. 

The purpose of the Blood Donor Ambassador is to provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Assist donors with re-hydrating after donation and observe for post-donation reactions. Express gratitude and ensure each blood donors are sincerely thanked for their donation.  
Responsibilities Support Red Cross staff by being helpful, flexible, and patient  Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process   Manage donor flow and direct donors to Check-In   Model excellent customer service behaviors.   Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.   Learn and share the Red Cross story, including the mission, vision, and values   Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix)  Check Post Donation Info and time  Set up and maintain cleanliness in Reception and Hospitality Areas  Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.   Check that donor has their post-donation information before leaving the drive  Report possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self)  May be asked to sanitize/disinfect donor areas and beds  May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed  Encourage donors to download Donor App, use Rapid Pass   
Time Commitment  
Variable; preferred commitment: 1+ shift/month, average shift is 5-6 hours
Contact Sasha.WelchMoore@redcross.org/(309)322-0566 for more details

              

Organization: American Red Cross - Central Illinois Chapter

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 61605

Allow Groups: No


Volunteer: Disaster Action Team Member

This position supports the Regional Disaster Services department.

 

Most of the 60,000 emergencies that the Red Cross responds to each year are local, personal disasters like home fires. Disaster Action Teams (DAT) provide emotional support, financial assistance, and information to help families begin the process of recovery.

 

Disaster Action Team (DAT) Specialists respond to local disasters and provide immediate compassion and care to clients.

Organization: American Red Cross - Central Illinois Chapter

This position supports the Regional Disaster Services department.

 

Most of the 60,000 emergencies that the Red Cross responds to each year are local, personal disasters like home fires. Disaster Action Teams (DAT) provide emotional support, financial assistance, and information to help families begin the process of recovery.

 

Disaster Action Team (DAT) Specialists respond to local disasters and provide immediate compassion and care to clients.

Organization: American Red Cross - Central Illinois Chapter

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 61605

Allow Groups: No


Volunteer: Red Cross Facility Hero

Red Cross Facility Hero

Task are building and vehicle maintenance related.

Scheduling oil changes, regular maintenance appointments and making sure vehicles get to appointments.

Performing or coordinating the maintenance, repairs, and general upkeep of American Red Cross facilities.

Volunteer must me be able to contribute 4/5 hours a week

If you or someone you know is interested in this volunteer opportunity please reach out to Sasha Welch-Moore @Sasha.WelchMoore@redcross.org/ 309-322-0566 or visit www.redcross/volunteer to apply

Organization: American Red Cross - Central Illinois Chapter

Red Cross Facility Hero

Task are building and vehicle maintenance related.

Scheduling oil changes, regular maintenance appointments and making sure vehicles get to appointments.

Performing or coordinating the maintenance, repairs, and general upkeep of American Red Cross facilities.

Volunteer must me be able to contribute 4/5 hours a week

If you or someone you know is interested in this volunteer opportunity please reach out to Sasha Welch-Moore @Sasha.WelchMoore@redcross.org/ 309-322-0566 or visit www.redcross/volunteer to apply

Organization: American Red Cross - Central Illinois Chapter

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 61605

Allow Groups: No


Volunteer: Red Cross Blood Donor Ambassador Volunteer

Available Shifts

Sun 7am-11pm

Mon 8:30am-12:30 & 12:30pm-4:30pm

Tues 11am-3pm & 3pm-7pm

Wed 3pm-7pm

Sat 7am-11am & 11am-3pm

This position supports the Regional Biomedical Services department. This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility.

The purpose of the Blood Donor Ambassador is to provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Assist donors with re-hydrating after donation and observe for post-donation reactions. Express gratitude and ensure each blood donor is sincerely thanked for their donation.

Support Red Cross staff by being helpful, flexible, and patient Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process Manage donor flow and direct donors to Check-In Model excellent customer service behaviors. Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process. Learn and share the Red Cross story, including the mission, vision, and values Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix) Check Post Donation Info and time Set up and maintain cleanliness in Reception and Hospitality Areas Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Check that donor has their post-donation information before leaving the drive Report possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self) May be asked to sanitize/disinfect donor areas and beds May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed Encourage donors to download Donor App, use Rapid Pass

GET REDCROSS SWAG!!!!!!!

If interested or for questions Sasha.WelchMoore@redcross.org / (309)322-0566

Organization: American Red Cross - Central Illinois Chapter

Available Shifts

Sun 7am-11pm

Mon 8:30am-12:30 & 12:30pm-4:30pm

Tues 11am-3pm & 3pm-7pm

Wed 3pm-7pm

Sat 7am-11am & 11am-3pm

This position supports the Regional Biomedical Services department. This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility.

The purpose of the Blood Donor Ambassador is to provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Assist donors with re-hydrating after donation and observe for post-donation reactions. Express gratitude and ensure each blood donor is sincerely thanked for their donation.

Support Red Cross staff by being helpful, flexible, and patient Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process Manage donor flow and direct donors to Check-In Model excellent customer service behaviors. Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process. Learn and share the Red Cross story, including the mission, vision, and values Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix) Check Post Donation Info and time Set up and maintain cleanliness in Reception and Hospitality Areas Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Check that donor has their post-donation information before leaving the drive Report possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self) May be asked to sanitize/disinfect donor areas and beds May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed Encourage donors to download Donor App, use Rapid Pass

GET REDCROSS SWAG!!!!!!!

If interested or for questions Sasha.WelchMoore@redcross.org / (309)322-0566

Organization: American Red Cross - Central Illinois Chapter

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 61605

Allow Groups: No


Volunteer: Volunteer Medical Screener

This position supports the Regional Biomedical Services department. This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility.

The Volunteer Medical Screener provides support to blood collection operation by performing regulated medical screening of potential blood donors.

Key Responsibilities

Collect and determine procedure eligibility

Conduct physical exam, to include oral temperature, pulse, BP and hematocrit by accepted process

Facilitate and evaluate health history (typically self-administered by donor)

Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines

Attend relevant meetings, skill competency assessments, and updates

Being punctual and dependable for all assignments

Time Commitments

2 shifts per month after approximately 140-hour orientation and training commitment. Ongoing competency assessment and training as required

If you are interested in this position or would like to discuss this position further contact Sasha.WelchMoore@redcross.org/ 309-322-0566

Organization: American Red Cross - Central Illinois Chapter

This position supports the Regional Biomedical Services department. This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility.

The Volunteer Medical Screener provides support to blood collection operation by performing regulated medical screening of potential blood donors.

Key Responsibilities

Collect and determine procedure eligibility

Conduct physical exam, to include oral temperature, pulse, BP and hematocrit by accepted process

Facilitate and evaluate health history (typically self-administered by donor)

Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines

Attend relevant meetings, skill competency assessments, and updates

Being punctual and dependable for all assignments

Time Commitments

2 shifts per month after approximately 140-hour orientation and training commitment. Ongoing competency assessment and training as required

If you are interested in this position or would like to discuss this position further contact Sasha.WelchMoore@redcross.org/ 309-322-0566

Organization: American Red Cross - Central Illinois Chapter

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 61605

Allow Groups: No


Volunteer: *Youth Preparedness Instructor (Pedro The Penguin)*

This position supports the Regional Disaster Cycle Services department.

 

Save lives and prevent injury by providing leadership and/or support to Disaster Cycle Services (DCS) team members by supporting the Prepare with Pedro program. The 30-45-minute presentation provides emergency preparedness education to youth in grades K-2 (ages 4-7) in school classrooms and other settings by following Pedro the Penguin as he learns how to be prepared and take action during an emergency. Team member roles include either being a presenter, presentation assistant, administrative support, or presenter trainer

 

For more info or to apply contact Sasha.WelchMoore@redcross.org

Organization: American Red Cross - Central Illinois Chapter

This position supports the Regional Disaster Cycle Services department.

 

Save lives and prevent injury by providing leadership and/or support to Disaster Cycle Services (DCS) team members by supporting the Prepare with Pedro program. The 30-45-minute presentation provides emergency preparedness education to youth in grades K-2 (ages 4-7) in school classrooms and other settings by following Pedro the Penguin as he learns how to be prepared and take action during an emergency. Team member roles include either being a presenter, presentation assistant, administrative support, or presenter trainer

 

For more info or to apply contact Sasha.WelchMoore@redcross.org

Organization: American Red Cross - Central Illinois Chapter

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 61605

Allow Groups: No


Volunteer: Red Cross Youth Preparedness Instructor (Pillowcase Project)

Worker roles include either being a presenter, presentation assistant, administrative support, or presenter trainer. Depending on which worker role you choose, your key responsibilities will vary.

 

Presenter Worker Role responsibilities may include but are not limited to:

Conduct The Pillowcase Project presentations given to youth in schools and community settings Successfully complete the Basic Instructor Fundamentals for Youth (60-75 minute on line course) Successfully complete The Pillowcase Project Presenter Fundamentals Module 1 (60-90 minute web-based or 3 hour instructor led course) Successfully complete The Pillowcase Project Presenter Fundamentals Module 2 (in person teach backs) (Note: this is at a minimum a 3-hour training experience) Successfully complete The Pillowcase Project Presenter Fundamentals Module 3 (web-based assessment) May assist with community outreach to schedule presentations at sites (optional) May assist in reaching key groups within the region, such as support to military families, as risk youth, etc. (optional) May mentor new presenters to help the region build a team of experienced youth preparedness presenters. (optional) Work as a team with the Team Lead and other volunteers and employees to build The Pillowcase Project in the region Ensure all reporting data for each presentation given is collected and given to regional staff in a timely manner Other duties as agreed to between the presenter and the Team Lead

 

Presentation Assistant Worker Role responsibilities may include but are not limited to:

Support The Pillowcase Project Presenter in schools and community settings while they deliver the presentation. Duties include but are not limited to: handing out and collecting materials from students; helping with classroom management; grading quizzes; working with individual students during the activities; assisting with other duties as requested by the presenter.

Organization: American Red Cross - Central Illinois Chapter

Worker roles include either being a presenter, presentation assistant, administrative support, or presenter trainer. Depending on which worker role you choose, your key responsibilities will vary.

 

Presenter Worker Role responsibilities may include but are not limited to:

Conduct The Pillowcase Project presentations given to youth in schools and community settings Successfully complete the Basic Instructor Fundamentals for Youth (60-75 minute on line course) Successfully complete The Pillowcase Project Presenter Fundamentals Module 1 (60-90 minute web-based or 3 hour instructor led course) Successfully complete The Pillowcase Project Presenter Fundamentals Module 2 (in person teach backs) (Note: this is at a minimum a 3-hour training experience) Successfully complete The Pillowcase Project Presenter Fundamentals Module 3 (web-based assessment) May assist with community outreach to schedule presentations at sites (optional) May assist in reaching key groups within the region, such as support to military families, as risk youth, etc. (optional) May mentor new presenters to help the region build a team of experienced youth preparedness presenters. (optional) Work as a team with the Team Lead and other volunteers and employees to build The Pillowcase Project in the region Ensure all reporting data for each presentation given is collected and given to regional staff in a timely manner Other duties as agreed to between the presenter and the Team Lead

 

Presentation Assistant Worker Role responsibilities may include but are not limited to:

Support The Pillowcase Project Presenter in schools and community settings while they deliver the presentation. Duties include but are not limited to: handing out and collecting materials from students; helping with classroom management; grading quizzes; working with individual students during the activities; assisting with other duties as requested by the presenter.

Organization: American Red Cross - Central Illinois Chapter

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 61605

Allow Groups: No


Volunteer: Volunteer Recruitment Team Member

Did You know volunteers carry out over 90% of he humanitarian work of the Red Cross!

Commitment: 2-4 Hours/Week

Do:

Develop and implement plans to bring new volunteers to the Red Cross

Share the excitement of the Red Cross mission with diverse audiences

Gain:

Oral & Written Communication

Teamwork & Collaboration

Professionalism & Customer Service

Intercultural Fluency

 

Organization: American Red Cross - Central Illinois Chapter

Did You know volunteers carry out over 90% of he humanitarian work of the Red Cross!

Commitment: 2-4 Hours/Week

Do:

Develop and implement plans to bring new volunteers to the Red Cross

Share the excitement of the Red Cross mission with diverse audiences

Gain:

Oral & Written Communication

Teamwork & Collaboration

Professionalism & Customer Service

Intercultural Fluency

 

Organization: American Red Cross - Central Illinois Chapter

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 61605

Allow Groups: No


Volunteer: Disaster Caseworker

IN PERSON (MUST BE WILLING TO DEPLOY) The Disaster Caseworker Program allows the Red Cross to rapidly meet disaster-caused needs by enabling clients to apply and receive financial assistance and/or community resources. The Disaster Associate supports the recovery of disaster affected individuals, households, and communities by providing referrals, advocacy, and financial assistance through RC Care (case management system). Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.  

Beyond region: (Deploy Minimum of 14 days working)

  If interested please copy link in browser to apply https://volunteerconnection.redcross.org/?nd=lead&a=8869&h=201&p=694815 or contact Sasha.WelchMoore@redcross.org for more info  

Organization: American Red Cross - Central Illinois Chapter

IN PERSON (MUST BE WILLING TO DEPLOY) The Disaster Caseworker Program allows the Red Cross to rapidly meet disaster-caused needs by enabling clients to apply and receive financial assistance and/or community resources. The Disaster Associate supports the recovery of disaster affected individuals, households, and communities by providing referrals, advocacy, and financial assistance through RC Care (case management system). Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.  

Beyond region: (Deploy Minimum of 14 days working)

  If interested please copy link in browser to apply https://volunteerconnection.redcross.org/?nd=lead&a=8869&h=201&p=694815 or contact Sasha.WelchMoore@redcross.org for more info  

Organization: American Red Cross - Central Illinois Chapter

Need Type: Volunteer

Date: Is Ongoing

Allow Groups: No


Volunteer: Blood Driver

Transportation Specialist 

 

Do you or someone you know have a love for the road? Do you or someone you know enjoy alone time? If so, this position may be for you. We currently have a need for 3-4 Blood Drivers. These drivers are needed Sunday & Monday for our St. Louis runs. These individuals would start in Peoria and be responsible for transporting blood & blood products between these two cities. If you’d like more info on this opportunity or if this sounds like something, you’d be interested in please contact me for more info. 

https://youtu.be/X-hTsLecWDk

 

Sasha Welch-Moore

309-322-0566/ Sasha.Welchmoore@redcross.org 

Organization: American Red Cross - Central Illinois Chapter

Transportation Specialist 

 

Do you or someone you know have a love for the road? Do you or someone you know enjoy alone time? If so, this position may be for you. We currently have a need for 3-4 Blood Drivers. These drivers are needed Sunday & Monday for our St. Louis runs. These individuals would start in Peoria and be responsible for transporting blood & blood products between these two cities. If you’d like more info on this opportunity or if this sounds like something, you’d be interested in please contact me for more info. 

https://youtu.be/X-hTsLecWDk

 

Sasha Welch-Moore

309-322-0566/ Sasha.Welchmoore@redcross.org 

Organization: American Red Cross - Central Illinois Chapter

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 61605

Allow Groups: No


Volunteer: *Blood Donor Ambassador*

                                  Blood Donor Ambassador (EXTREME NEED)

 

•          Greet donors, explain the donation process as necessary and assist with initial intake and hand offs                    through the blood donation process

•          Manage donor flow at temp taking station to ensure only donors passing temp screen are permitted                    access.

•          Explain purpose of temperature screen to donors and ensure they understand reason for deferral if                      applicable.

•          Direct donor to next step of donation or options for future donations if deferred.

•          Model excellent customer service behaviors.

•          Ensure blood donors have relevant information and that questions are answered appropriately while                    creating a favorable impression of the blood donation process.

•          Learn and share the Red Cross story, including the mission, vision, and values

•          Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for              his/her contribution. Report possible adverse post-donation physical reactions to the collections staff.

•          Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested

•          Work with collections team supervisor or charge staff to match donor’s blood type with the best product              for maximum impact

•          Responsible to inform donors of current and upcoming donation promotions

•          May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities              as directed

Organization: American Red Cross - Central Illinois Chapter

                                  Blood Donor Ambassador (EXTREME NEED)

 

•          Greet donors, explain the donation process as necessary and assist with initial intake and hand offs                    through the blood donation process

•          Manage donor flow at temp taking station to ensure only donors passing temp screen are permitted                    access.

•          Explain purpose of temperature screen to donors and ensure they understand reason for deferral if                      applicable.

•          Direct donor to next step of donation or options for future donations if deferred.

•          Model excellent customer service behaviors.

•          Ensure blood donors have relevant information and that questions are answered appropriately while                    creating a favorable impression of the blood donation process.

•          Learn and share the Red Cross story, including the mission, vision, and values

•          Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for              his/her contribution. Report possible adverse post-donation physical reactions to the collections staff.

•          Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested

•          Work with collections team supervisor or charge staff to match donor’s blood type with the best product              for maximum impact

•          Responsible to inform donors of current and upcoming donation promotions

•          May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities              as directed

Organization: American Red Cross - Central Illinois Chapter

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 61605

Allow Groups: No


Volunteer: Urgent! Blood Drive Volunteers Needed

This position supports the Regional Biomedical Services department (Your Local Area). This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility. 

The purpose of the Blood Donor Ambassador is to provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Assist donors with re-hydrating after donation and observe for post-donation reactions. Express gratitude and ensure each blood donors are sincerely thanked for their donation.   Responsibilities Support Red Cross staff by being helpful, flexible, and patient  Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process   Manage donor flow and direct donors to Check-In   Model excellent customer service behaviors.   Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.   Learn and share the Red Cross story, including the mission, vision, and values   Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix)  Check Post Donation Info and time  Set up and maintain cleanliness in Reception and Hospitality Areas  Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.   Check that donor has their post-donation information before leaving the drive  Report possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self)  May be asked to sanitize/disinfect donor areas and beds  May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed  Encourage donors to download Donor App, use Rapid Pass    Time Commitment   Variable; preferred commitment: 1+ shift/month, average shift is 5-6 hours
Visit www.redcross.org/volunteer to apply or contact Sasha.WelchMoore@redcross.org/(309)322-0566 for more details

Organization: American Red Cross - Central Illinois Chapter

This position supports the Regional Biomedical Services department (Your Local Area). This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility. 

The purpose of the Blood Donor Ambassador is to provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Assist donors with re-hydrating after donation and observe for post-donation reactions. Express gratitude and ensure each blood donors are sincerely thanked for their donation.   Responsibilities Support Red Cross staff by being helpful, flexible, and patient  Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process   Manage donor flow and direct donors to Check-In   Model excellent customer service behaviors.   Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.   Learn and share the Red Cross story, including the mission, vision, and values   Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix)  Check Post Donation Info and time  Set up and maintain cleanliness in Reception and Hospitality Areas  Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.   Check that donor has their post-donation information before leaving the drive  Report possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self)  May be asked to sanitize/disinfect donor areas and beds  May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed  Encourage donors to download Donor App, use Rapid Pass    Time Commitment   Variable; preferred commitment: 1+ shift/month, average shift is 5-6 hours
Visit www.redcross.org/volunteer to apply or contact Sasha.WelchMoore@redcross.org/(309)322-0566 for more details

Organization: American Red Cross - Central Illinois Chapter

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 61605

Allow Groups: No